Privacy Policy

Last updated October 25, 2026

Who We Are

MainStayEMS is provided by aDude LLC to EMT and paramedic training programs. Each school or program decides who gets an account and owns its students' and instructors' training records. We provide and operate the platform for the school.

Information We Collect

• Contact information: name, email address and phone number, entered by the school or by the user.
• Account information: student ID or email, password (stored encrypted), and the last four digits of a Social Security number when a clinical site requires it for onboarding.
• Training records: class schedules, clinical and ride-along shifts, run sheets, skills sign-offs, signatures, grades and course completion.
• Documents and photos: files users upload or scan, such as certifications, immunization records or physical exam forms that clinical sites require.
• Location: only at the moment a user checks in or out of a clinical or field shift, and only with the user's permission.
• Device information: a push notification token, so we can send notices the user's program sends.

How We Use It

Only to run the program's training records, scheduling and communication: showing users their schedules and records, letting instructors sign off work, sending notices by email, text message or push notification, and keeping the records the school is required to keep.

We do not sell information, show ads, or use advertising or analytics trackers. The app does not track users across other apps or websites.

Who We Share It With

• The user's school or program: its staff see the records for their own students and instructors.
• Clinical and field sites: only what the program sends them for scheduling and onboarding.
• Service providers that run the service for us: our web host, our email provider, Telnyx for text messages, and Apple for push notifications. They may use the information only to provide those services.
• When the law requires it.

Face ID

Face ID sign-in is optional. The password is stored in the iPhone's Keychain, protected by Face ID. Your Face ID data never leaves your iPhone and is never seen by MainStayEMS.

How We Protect It

All connections use encryption (HTTPS), sensitive records are encrypted in our database, and access is limited by role: students see their own records, and staff see only their program's.

How Long We Keep It and Account Removal

Accounts are created by the school; there is no sign-up in the app. State EMS education rules require schools to keep student training records for 10 years, so those records are kept for that time even after a student finishes. When a student completes or leaves a course, or an instructor leaves the program, the school removes their access and the account can no longer sign in. To get a copy of your records or have your access removed, contact your program director, or email us and we will pass your request to your program.

Children

MainStayEMS is for students in EMS training programs and their instructors. It is not directed at children under 13, and we do not knowingly collect information from them.

Changes

If we change this policy, we will post the new version on this page with a new date.

Contact

aDude LLC · contact@mainstayems.com